Frequently Asked Questions
We’ve collected the most frequently asked questions from Vodivo Fashion customers. If you don’t find your answer, our customer support team is here to help!
Orders are typically processed within 1–3 business days, and delivery takes approximately 2–5 business days.
Shipping fees:
– Lower cost for prepaid orders
– Higher handling fee for cash on delivery
Free shipping is available above a certain order value.
You can choose from the following payment options:
– Credit/Debit Card (Visa, MasterCard)
– Cash on delivery (cash or card with courier)
– Secure online payment
All payments are processed through encrypted connections.
Vodivo Fashion offers pre-owned clothing in excellent, like-new condition.
All items are carefully inspected to ensure they are:
– clean
– wearable
– aesthetically appropriate
Our goal is to provide high-quality fashion at affordable prices.
Yes, you can return items within 14 days of receiving your order.
Important conditions:
– the item must not be worn or damaged
– it must be returned in its original condition
Refunds are issued using the original payment method. Return shipping costs are the responsibility of the customer.
We provide size information for each product, including measurements where necessary.
Tip:
If you’ve previously purchased from the same brand, we recommend selecting the same size.
If you’re unsure, feel free to contact us—we’re happy to help!
Our webshop offers a wide selection of:
– Women’s clothing
– Men’s clothing
– Kids’ clothing
Our inventory is continuously updated, so it’s worth checking back regularly!
